Brendan

Error calling GetSigningUrl()

Tuesday, June 13, 2017 at 11:12pm
0 votes
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: <. path="" line="" position="" unexpected="" character="" encountered="" while="" parsing="" value:="" at="" silanis.esl.sdk.services.packageservice.getsigningurl="" packageid="" role="" string="" signerid="" my="" code="" is="" very="" simple="">EslClient client = new EslClient(_apiKey, _apiUri); string url = client.PackageService.GetSigningUrl(new PackageId(packageId), signerId); My package is created with a single signer that has a custom id.
harishaidary

Reply to: Error calling GetSigningUrl()

Wednesday, June 14, 2017 at 06:08am
0 votes
Can you please share a package id for which you are experiencing this issue? Usually this error occurs when there is a connection issue to eSignLive (for example wrong proxy configuration).
Haris Haidary OneSpan Technical Consultant
Brendan

Reply to: Error calling GetSigningUrl()

Wednesday, June 14, 2017 at 05:53pm
0 votes
Thanks, I worked out the issue. My problem was I had added myself (the sender) as the only signer, apparently it doesn't like that...
Brendan

Reply to: Error calling GetSigningUrl()

Monday, June 19, 2017 at 11:57pm
0 votes
Back again - it seems I was wrong. I have narrowed it doen to it occurring when creating a package from a template and replacing the placeholder. I think it's because it doesn't apply the custom Id properly.

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