385 results matched your search criteria
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
I am trying to create a package using the REST API through my company proxy
Forum topic
OneSpan Sign
I am trying to create a package using the REST API through my company proxy, using a system called TIBCO. My understanding is that we need two types of security: 1. Basic authentication (using the API Key, that we have been given from Silanis). 2. SSL, using Silanis Certificate that downloaded from
add a field onto an existing package id
Forum topic
OneSpan Sign
Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add a field to a Onespan Package?
How to identify sessionUser from JSON response payload via Rest API
Forum topic
OneSpan Sign
Hello, Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.
Issue with Package creation usinf Salesforce Apex Rest API
Forum topic
OneSpan Sign
I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
Download multiple file for multiple users from Rest API
Forum topic
OneSpan Sign
I am in a beginner label.So I need to download file it may be json or octat stream.But I dont know how to download file for concurrent user.Actually I have to do performance testing for Api. Thanks in advance Imran
Internal Server Error While Uploading Document in Python Rest
Forum topic
OneSpan Sign
Hi, I was trying the below code snipped To upload documents to packages,   
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package