OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
Create Package with documents and fields
Forum topic
OneSpan Sign
Hi, I want to upload document on package, document uploading working fine. I also want to add roles and approvals through code.
Reminder Schedule Default Value and Configuration
Forum topic
OneSpan Sign
We know it is possible to configure the Reminder Schedule (days until first reminder, days between reminders, number of repetitions) at the package/transaction level after the package/transaction is created, using API before 11.16, both API and UI after.
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
grouping all packages and sending together
Forum topic
OneSpan Sign
if i create 5 packages with 5 templates can i group together and send it as a single email to customer for signing
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, we have a production case, when the client tried to confirm the signature, it got error.    In the backend log: 
Quickstart Creating and Sending a package issue
Forum topic
OneSpan Sign
Hi, Trying to implemented the quick start, getting error 404 file not found when doing post. Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Field Injection, FieldBuilder.DropList, and Lists
Forum topic
OneSpan Sign
In a previous thread called "General Question on eSign and PDF forms" I recently wrote a reply: