OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attachments visibility for Signers
Forum topic
OneSpan Sign
Hi, We've a scenario where in we are using the Fast Track feature. The Fast Track template has one document that is signed by two signers.
OAuth resource delegation
Forum topic
OneSpan Sign
I am writing an app that will hypothetically integrate with OneSpan Sign. I would want the users of my app to be able to log into OneSpan Sign and grant my app permission to create Transactions in their OneSpan sign account on their behalf. Is this possible with OneSpan sign?
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Multiple Signers with some in parallel, some sequential from Nintex workflow
Forum topic
OneSpan Sign
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only after others have approved/signed?
Document types
Forum topic
OneSpan Sign
Hi Team, We have below types of documents in the create transaction request. 1. Sign  2. View   3. Accept Please clarify below questions: 1. How onespansign handles different types of documents?
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
what will be the signing status of the signer who delegates/change to another signer?
Forum topic
OneSpan Sign
Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1  ?
What is the Passoword of the document signed by one span
Forum topic
OneSpan Sign
We have a requirement to merge the singed document to create a report. for that we need to extract few pages of the Signed doucment. But we could see that the signed document is password protected for extraction.
Handling declines in a multi-form / multi-signer package
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
Assign signer to multiple signature fields
Forum topic
OneSpan Sign
Hoping you can help. We have a scenario where a single signature may appear in several place. For example, in the case of a parent signing for a minor. The parent would have to sign as the owner, and sign for the minor. We only want the signer to sign once and not multiple times. Thank you.