132 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.
Forum topic
OneSpan Sign
Hey team,
We want to delete a sender and re-invited to another account. But when I called the API below:
HTTP Request
DELETE /api/account/senders/{senderId}
HTTP Headers
Accept: application/json
Content-Type: application/json
Authorization: Basic api_key
The sender wasn't successfully deleted.
Forum topic
OneSpan Sign
Hi,
I was wondering if it was possible to update a signer's email address after a package has been sent?
Forum topic
OneSpan Sign
Hello,
I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Forum topic
OneSpan Sign
Hi team,
I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating.
Please find a piece of code which I have used.
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
Forum topic
OneSpan Sign
Hi,
Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen?
From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
Forum topic
OneSpan Sign
Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one failed.
Forum topic
OneSpan Sign
Hello,
I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.??
I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open my OneSpan Inbox and look into this package, this signer sho