321 results matched your search criteria
Add extract anchor to a new document on an existing package
Forum topic
OneSpan Sign
Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Bulk add/remove roles using the REST API
Forum topic
OneSpan Sign
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried: PUT /api/packages/{packageId}/roles ... but I get "500 Internal Server Error".
Add a New Document to an Existing Package with Custom Meta Data
Forum topic
OneSpan Sign
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document. Thank you
Unable to add specific documents to a package
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Add an Approver Role
Forum topic
OneSpan Sign
Hi team, We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
Bulk Add Sender app
Forum topic
OneSpan Sign
I keep getting the attached error message.  When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
when can add attachment
Forum topic
OneSpan Sign
Hi, When an attachment can be added in a package via JAVA SDK? Could you share a sample code? Thanks   Wendy
Bulk Add won't work
Forum topic
OneSpan Sign
Trying to upload 13 senders but get the attached error, why?  
Add Radio text tag
Forum topic
OneSpan Sign
Hello Sir, I have added radio control tag inside the pdf file like below way : §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Ja §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Nee But getting below error : {"Could not upload document to pa
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")