203 results matched your search criteria
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
Signing Ceremony - Set the handoverURL when generating the link
Forum topic
OneSpan Sign
For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created. It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g.
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.
Required & Editable Text Fields on Documents in Signing Ceremony
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony: Can we make the text fields on documents Required or Optional? Can we specify which signers we want to have Required or Optional text fields attached to? 
How to make esign signing ceremony mobile responsive?
Forum topic
OneSpan Sign
Hi, We are going to implement esign in mobile where customers will sign our app from mobile browser. So, we need our iframe mobile responsive but the signing ceremony pdf content is not responsive. Therefore, we need the content in iframe mobile responsive. Thanks.
Orientation issues on mobile device with signing ceremony in iFrame
Forum topic
OneSpan Sign
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation.
Displaying Signing Ceremony iFrame on mobile Safari Browsers
Forum topic
OneSpan Sign
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.