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79 results matched your search criteria
Receiving in-correct document status
Forum topic
OneSpan Sign
Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL : https://sandbox.esignlive.com/api/packages/DawPINFPRX_fGrvTn
Adding the default consent back into package?
Forum topic
OneSpan Sign
Guys, We know that we can remove the default consent from when editing the package. Is there a way to add it back in? If so, I'd be curious to know the steps involved. Thanks!
Decline to Consent Warning
Forum topic
OneSpan Sign
Hi Guys, Got another one.
Remove Opt-Out Button
Forum topic
OneSpan Sign
Hi team, Can you please let us know if there is an option to remove Opt Out button from the consent document? If yes then can you please let us know how to do it? Thanks,
get acceptance date from 'Electronic disclosure and Signature consent' document
Forum topic
OneSpan Sign
Hello! we need to get date and time when user click to "Accept"  'Electronic disclosure and Signature consent' document. could you please tell me how to this? thanks, Alex
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Unable to render signing url
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
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