192 results matched your search criteria
eSL Reporting API
Forum topic
OneSpan Sign
Hi I am looking for an API which would help me generate a eSL report.
Evidence Summary Report
Forum topic
OneSpan Sign
Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the downloadZippedDocuments(packageId) method but it is not included.
Reports for Subaccounts
Forum topic
OneSpan Sign
When using ReportService.DownloadCompletionReportAsCSV  ReportService.DownloadUsageReportAsCSV   How can I specify the subaccount and/or subaccount users that I want information returned to for reports?
Match the signer's time zone
Forum topic
OneSpan Sign
Hey guys, Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?    
Report API return fields in different order
Forum topic
OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
View all transactions in OneSpan Sign
Forum topic
OneSpan Sign
Is is possible (e.g. for administrator account) to view list of all transactions for all senders, aside from "Reports" page? And to examine contents of each transaction (signers, files etc.)?
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Error while Creating a package in sandbox
Forum topic
OneSpan Sign
Error message: Could not create a new package.
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!