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3693 results matched your search criteria
Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Template with groups
Forum topic
OneSpan Sign
I want to setup a template where  I have setup 2 groups one called Advisors the other called Manager.
Mobile app crash on launch
Forum topic
OneSpan Sign
Steps to reproduce 1- install mobile OneSpan sign app on Pixel 4xl 2- Click on "login to your account" 3- app crashes, no time to enter any logon credentials See screenshots.
X-Frame-Options error in Firefox and Edge with sharepoint connector
Forum topic
OneSpan Sign
Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge. Steps 1- Select a sharepoint document and click New Transaction in the onespan sign menu
Manual Sign on Desired Docs in Package
Forum topic
OneSpan Sign
Hi Team, Can we disable Click to Apply feature to required documents and manually sign on that document in the package. Thanks, Navya.
Error when adding text tag
Forum topic
OneSpan Sign
Hi, When I add the following text tag, I receive a format error: {{esl:Signer1:textfield:size(40,15):Maxlen(3)}}
Release 11.36 removes user-agent header in the callback
Forum topic
OneSpan Sign
Guys, I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify my code? Thanks!
Document types supported for e-sign
Forum topic
OneSpan Sign
Hello Support Team, I am using .Net SDK for esign designer view.  Currently, I am using PDF files for esigning that is working as expected. but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?
4 Authentication end-points
Forum topic
OneSpan Sign
The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement). Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below. I am not clear on "single use" vs "multi-use".
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
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