612 results matched your search criteria
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OneSpan Sign
We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new document. This is in UAT.
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.
{
"name": "{{name}}",
Forum topic
OneSpan Sign
Hi,
I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Forum topic
OneSpan Sign
I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.
Forum topic
OneSpan Sign
Hi Duo
I have a customer that wants to copy the templates or Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
Forum topic
OneSpan Sign
Hello,
I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was:
$exception {"Could not create a new package.
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers.
What I want to do is this:
call the eslClient.GetPackage(packageId) method to get information about an existing package
get an authorization token, by SignerId, for a signer from
Forum topic
OneSpan Sign
Hi Team,
Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site.
We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.