OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Some REST API calls stopped working after Roles and Permissions were enabled
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OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Applying layouts adds new placeholder recipient
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OneSpan Sign
Hey,   I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a package with one recipient that has role/id "test"
Could not get any response
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OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
.NET SDK Package Creation - Possible Errorcodes for reference
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OneSpan Sign
Hi, Is there a complete list of possible error codes from package creation using .NET SDK available for reference? Thanks
Document Extraction Fails
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OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Changing a document after sent?
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OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
sendPackage failed when package only contains review form
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OneSpan Sign
Hi, if package only contains review form(no signature required), when calling SDK to sendPackage, it returns error. Is it expected behavior? Thanks, Cindy
[URGENT][SALESFORCE] - Error while get Template called. 403 - Forbidden
Forum topic
OneSpan Sign
Before creating document signing url, we're trying to get template from esign sandbox. Getting error response, response|"System.HttpResponse[Status=Forbidden, StatusCode=403
Receiving Error "Number of uploaded files does not match number of documents specified in package."
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OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configu
Uploading multiple documents simultaneously using "files[]"
Forum topic
OneSpan Sign
Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i