612 results matched your search criteria
Some REST API calls stopped working after Roles and Permissions were enabled
Forum topic
OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Applying layouts adds new placeholder recipient
Forum topic
OneSpan Sign
Hey,   I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a package with one recipient that has role/id "test"
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
.NET SDK Package Creation - Possible Errorcodes for reference
Forum topic
OneSpan Sign
Hi, Is there a complete list of possible error codes from package creation using .NET SDK available for reference? Thanks
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Changing a document after sent?
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
sendPackage failed when package only contains review form
Forum topic
OneSpan Sign
Hi, if package only contains review form(no signature required), when calling SDK to sendPackage, it returns error. Is it expected behavior? Thanks, Cindy
[URGENT][SALESFORCE] - Error while get Template called. 403 - Forbidden
Forum topic
OneSpan Sign
Before creating document signing url, we're trying to get template from esign sandbox. Getting error response, response|"System.HttpResponse[Status=Forbidden, StatusCode=403
Receiving Error "Number of uploaded files does not match number of documents specified in package."
Forum topic
OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configu
Uploading multiple documents simultaneously using "files[]"
Forum topic
OneSpan Sign
Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i