602 results matched your search criteria
How can I unlock a signer - after too many tries to answer security question
Forum topic
OneSpan Sign
Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for?
Mark as sent but don't want email to be sent
Forum topic
OneSpan Sign
Hi, I'm using the REST apis.
How to define Landing page after completion of the Signing the document
Forum topic
OneSpan Sign
How can I redirect to my own Web site after the document has been signed. Currently, after the completion of signing the document, we are redirected to the Thank you page. When Exit e-SignLive button is pressed, I would like to redirect to my own website. Is it possible to accomplish this using one
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Role_Reassign
Forum topic
OneSpan Sign
Hi, This is a followup question for: https://developer.esignlive.com/forums/topic/urgent-delegation-role_reassign/ In role_reassign assume that role A reassigns to role B. I have to store the email of the role A in role B. Which field would be advisable to hold this information.
Callback security
Forum topic
OneSpan Sign
1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? b.
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
limit on file size and # of pages
Forum topic
OneSpan Sign
Hi, Could you please let us know what limits does esignlive put on the files being uploaded for digital signing? - size of file in MBs - # of pages in a given file We've observed that we've a 2.6mb file with about 200 pages and it won't upload via the UI or via the API route. thanks Neel
Difference between createPackage & createPackageOneStep
Forum topic
OneSpan Sign
Hi, We are new to esignlive, and developing with JAVA.