500 results matched your search criteria
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Is there a list of available esl-api-version?
Forum topic
OneSpan Sign
There is this docs page http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_rest-api-routes but there I can see only some mentions about 10.6 and 10.7, although the header contains 10.10. On some forum topics reply I was told to use version 11. I would like to find some page where all support
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
Change "Clear All" Message
Forum topic
OneSpan Sign
Hi, I was wondering if it's possible to change the "Clear All" message. Right now if you click on the button this message pops up: "You are about to remove all the signature fields and barcodes from this document.
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
Document signed Event notification message
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" if we see, message is coming as null. Is it possible to get
Two ways to change status to DRAFT?
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.