3702 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed
in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr'
in 11.25 when we sent the same request, SDK translate to api package as 'fr-CA' which is not recognized so the package languag
Forum topic
OneSpan Sign
Guys -
Is there a way to format the date capture to only be a date and not a date/time? I know we can do this with labels as we are currently doing it but was hoping we could format that date capture.
Forum topic
OneSpan Sign
Hi,
I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level?
Currently, we are using something like the below, it's giving me unflatten one.
Forum topic
OneSpan Sign
Here is the situation :
We integrated OneSpan eSign into our Saas.
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
Forum topic
OneSpan Sign
Hi,
I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon).
what's the cause for that? and how to delete it?
please see my attached screenshot.
thanks,
Cindy
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps,
Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’
Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Forum topic
OneSpan Sign
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading signing URL , then it works.
thanks,
Cindy
Forum topic
OneSpan Sign
Guys,
We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved.
Forum topic
OneSpan Sign
Hi,
I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment
is it resource change or code change?
thanks,
Cindy