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1540 results matched your search criteria
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Add Sender to the package
Forum topic
OneSpan Sign
Hi, We are integrating esign with Salesforce. When we create a package, the owner of the eSign Live becomes the sender of the package. Is there a way to send the package as another user in esign account? Regards Ranjan
Retrieve fields from a template for binding
Forum topic
OneSpan Sign
Hello Team, I'm working on the use case below and was wondering if you could help !  Use Case: We have an existing template with some documents and fields on it and we want to retrieve those fields to bind some values on them. 
Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Did ESL change the .dll?
Forum topic
OneSpan Sign
Hi, Scenario - existing C# code which has been working perfectly for about 1 year.
Add a Salesforce Custom Object as an available option in "Related object type"
Forum topic
OneSpan Sign
Please help me find documentation on how to add a Salesforce Custom Object as an available option in "Related object type". I also need to be able to automate prepare/send transaction by relating it to records in the custom object. 
Dynamics connector V2
Forum topic
OneSpan Sign
I have a client who is trying to use a convention that has two Signer Labels within a template and but not able to specify a Signer Label to a placeholder. This is possible with the Salesforce connector. But, this looks like a bug Dynamics connector V2, please advise.
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
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