612 results matched your search criteria
Redirect to Designer - Missing proxy query parameter
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OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
Bulk add/remove roles using the REST API
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OneSpan Sign
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried: PUT /api/packages/{packageId}/roles ... but I get "500 Internal Server Error".
Event Notifiers
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OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.
Iframe cookie issues
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OneSpan Sign
Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
Code not working in Fed Ramp tenant. Did work in Commerical tenant
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OneSpan Sign
Greetings We just got our prod and sandbox Fed Ramp tenant and I'm testing my code there. Getting errors.
eSignLive unauthorized access page
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OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
API Call - verification
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OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
Using WithADA() flag with On Premise solution 6.5
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OneSpan Sign
Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Trouble connecting/downloading packages
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OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Acquiring the Authentication Token
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OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";