OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Ceremony Customization: WithOptOutOther, WithDeclineOther
Forum topic
OneSpan Sign
In the latest SDK, there were additional signing ceremony customization's added. Specifically, I'm noticing WithOptOutOther and WithDeclineOther.
Approvals role field
Forum topic
OneSpan Sign
Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
Best practices for docx template
Forum topic
OneSpan Sign
MS word has several different techniques for fields (content fields, bookmarks, and form fields). I’m not sure which technique I should be using and what are general best practices for setting up word templates. Is there any advice on this?
GetGetSigningStatus REST and SDK giving different outputs for same input
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST   In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Signature Injection When Creating Document from PDF
Forum topic
OneSpan Sign
I'm using Field Injection for my documents, but can't figure out how to use a Signature field that is already created on my PDF form.
Document Fields Property is not returned as part of the Document
Forum topic
OneSpan Sign
I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached screenshot.
Expiry date
Forum topic
OneSpan Sign
Re Expiry date, it seems I can check [defaultTimeBasedExpiry] bool field to know Expiry date s/b calc'd by adding [remainingDays] field to Txn creation date. There is another field call [maximumRemainingDays]<- what is this? where is it set?
Mutliple CAPTURE fields populated automatically, when the 1st field is signed
Forum topic
OneSpan Sign
Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all the fields.
Is there a documentation with all possible values of Optional details message
Forum topic
OneSpan Sign
I am implementing eSignLive integration with one of my services. I need a detailed documentation of all 'Optional details message' for 400 Bad requests that can be thrown on createPackage SDK method. Is there such a documentation available?
Enum value FULLNAME does not populate ESign date for English version
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE.