1443 results matched your search criteria
OneSpan Dialog after signing
Forum topic
OneSpan Sign
Hi there, During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?  
Signed Document - Validation Error
Forum topic
OneSpan Sign
Hi Team, When we download signed documents from onespansign using REST API, after opening it, we can see  validation warning as "At least one signature has problem" (Please refer highlighted section from the attachment).
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
OneSpan Sign VPAT documentation
Forum topic
OneSpan Sign
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?   Thanks!
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Signing Ceremony Completed Date
Forum topic
OneSpan Sign
Hi, Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK. Thanks, Sudhangi
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Signing with smart card
Forum topic
OneSpan Sign
Hi, when a smart card is used is the document also signed by a server certificate or something after all signers have signed? Also, how is non-repudiation retained when not using smart cards? Thanks, Jimmy
Authentication for signing url
Forum topic
OneSpan Sign
Does the signing url support authentication using SAML or some other means so that if someone gets access to the URL they wouldn't be able to use it without a valid token?
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?