832 results matched your search criteria
Additional customization for the signing ceremony?
Forum topic
OneSpan Sign
I have been reviewing the options to customize the look/feel of the signing ceremony here: https://developer.esignlive.com/guides/feature-guides/signing-ceremony-customization/ 1) If you use a command to remove a certain piece, for example the bread crumbs or session, can you reorder the other fu
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
email - testing boundary conditions
Forum topic
OneSpan Sign
Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
REST API alternative: email?
Forum topic
OneSpan Sign
I've heard email mentioned as an alternative to using the REST API to retrieve completed packages. We have the ability to create an email address and any attachments sent to that email address get imported directly into our imaging system.
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Authenticate via Email Address
Forum topic
OneSpan Sign
Is there any way how we can authenticate the signing process using email address rather than the phonenumber. The scenario to be more precise is that after eslClient.SendPackage(packageId); When we get the signingUrl back, we would want to authenticate it via email. I have found the authentication
Signer email address required?
Forum topic
OneSpan Sign
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan