453 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I've had this issue for several weeks now and I'm not sure how to remedy it.
On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Forum topic
OneSpan Sign
Hi,
We have received some complaints from customers that are not receiving the OTP in their signature process.
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING.
Forum topic
OneSpan Sign
Hi ,
I have created package and adding document from Salesforce. The document is in Spanish language.
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Forum topic
OneSpan Sign
Hi,
We’ve been noticing some odd behaviour in the layout designer recently.
We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
Forum topic
OneSpan Sign
Question asked by a customer:
Does ESL Print Driver work with a Web Proxy? We use a web proxy to filter out bad web sites when connecting to external sites (not to be confused with their proxy product). Is there a way to configure the driver with a Web Proxy address and port?
Forum topic
OneSpan Sign
Hi,
This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated on signature.
Forum topic
OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.