1391 results matched your search criteria
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Components in Layout moving after applying to other documents
Forum topic
OneSpan Sign
Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
Getting error while calling sdk.createDocuments(packageId, document, doc)
Forum topic
OneSpan Sign
Hi, I am using the sample code for creating a transaction but getting an error - 
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Add participant to accept the document instead of signing
Forum topic
OneSpan Sign
Hi, I am looking for some code snippet to add a participant to just "Accept" the document instead of signing. Can anyone please give me some help? Thanks, KK
Possible max size of package id and document id
Forum topic
OneSpan Sign
Hi, We need to know that the possible max size of package id and document id. Thank you.
Identifying the MIME Type of the Attachments and Documents
Forum topic
OneSpan Sign
Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
How to add Signer and Document in Existing Package.
Forum topic
OneSpan Sign
Hi, I want to create a package and have to add Signers and Documents later on same package. Thanks,