OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Forum topic
Intelligent Adaptive Authentication
Hi,
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
ApplyLayouts fails to apply layout to package document
Forum topic
OneSpan Sign
Hello, I have created the following draft package:
Release 24.R6 - "Set Signing Order" now defaults to true
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60).  Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Code 400 Validation error
Forum topic
OneSpan Sign
Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal.
Certificate Install Question
Forum topic
OneSpan Sign
Trying to go thru the steps described here: https://community.onespan.com/products/onespan-sign/sdks
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.