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Shared Templates/Layouts Created By Terminated Users
Forum topic
OneSpan Sign
We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?
Show Time of signature in the Date binding (Document Extracting)
Forum topic
OneSpan Sign
Is there any way to get the full date and time (with timezone) in the date field (Via document Extracting)?
Show loading message or a spinner when contents are loading in e-singlive iframe
Forum topic
OneSpan Sign
In our web application we are using an iframe for rendering e-signlive contents for document signing. We chose iframe as part of the solution in order to keep the user within our application.
Handover settings stopped working mysteriously
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature. Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.  
Set up Package for Review
Forum topic
OneSpan Sign
I was told I could set a package up for review, but I don't see the option to stop a package from going to COMPLETE status once signing is complete. Where would I find that option?
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Signing session for group signing
Forum topic
OneSpan Sign
In the application we have users and organizations. A user can be a member of an organization. The use cases for signing are as follows:       1) An individual user has a required signature field
How do I set the FromFile option on a capture field
Forum topic
OneSpan Sign
What parameter can I use on a capture tag, to set the fromfile value to true. I cannot find it anywhere. This is what I've tried, but it is not a valid parameter: