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Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent.
So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document.
What could the issue be here?
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true
We set the expiry datetime for 1 hour when we create the package
We process the package, then send the uploaded documents to OneSpan to sign the documents.
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
Hi,
I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen
Forum topic
OneSpan Sign
Guys,
We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".
Forum topic
OneSpan Sign
Hello,
We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform and is accessible over a URL.
Forum topic
OneSpan Sign
Hello,
This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end.
Using .NET SDK version 11.0.0.
Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Curious if there is a good flag to remove the "Go To Documents" button from the document email post signing. Screenshot attached.