1963 results matched your search criteria
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Using both Text Tags and Text Anchors
Forum topic
OneSpan Sign
Are there any known issues with using both methods of extraction in the same document? The following package has been created in the sandbox: zc1pssVwepH2BDjC0-lDlbuNzD8=
JavaScript "callbacks"
Forum topic
OneSpan Sign
We're looking to help guide our customers through the signing process and it would be helpful if there was a mechanism that could help identify where they are as they transition from document to document.
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
Text Anchor - multiple locations
Forum topic
OneSpan Sign
I have the same text in multiple locations in a document, and I want a signer to sign each of them. Using Text Anchor since there are a random number of pages. I want to place a signature block relative to the phrase “Lessor:” There may be 1 location, or 100……. How do I tell eSL to do th
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Propagation of field values
Forum topic
OneSpan Sign
Guys, If we have a document with three pages and each page has the same textbox input on it, is there a way to set the value in the first one and then have it propagate down to the other 2 pages?
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?