918 results matched your search criteria
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Text Tags - Word Doc field not updating
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Support for vacation delegation
Forum topic
OneSpan Sign
Hi, Does eSignLive have any feature to support delegation of signer during vacation period i.e. When I create a package I specify Signer 1 and also a delegated Signer 2 for a specified time period
CheckBox Validation
Forum topic
OneSpan Sign
I'm getting some unexpected behavior with checkbox validation.
Applying layouts
Forum topic
OneSpan Sign
Hello, I am trying to apply a layout that is created with PlaceHolder for signers. In my package I add my real signers with email and would like to map each real signer to a placeholder in the layout. What is the best way to do this?
Mutliple CAPTURE fields populated automatically, when the 1st field is signed
Forum topic
OneSpan Sign
Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all the fields.
Add Radio text tag
Forum topic
OneSpan Sign
Hello Sir, I have added radio control tag inside the pdf file like below way : §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Ja §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Nee But getting below error : {"Could not upload document to pa
An “end user support view”
Forum topic
OneSpan Sign
It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it. Our layout on the document is not visible to us, but is visible to the signer/customer.
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.