OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

925 results matched your search criteria
Error: error.validation.vulnerableInput
Forum topic
OneSpan Sign
Hi,I got "error.validation.vulnerableInput" when update signer with signer's first name as "<cindy>", and it seems this is new error after v11.56, would you please confirm? and what's this error message for? and in which scenario this error will throw? thanks,
Custom Draw Field
Forum topic
OneSpan Sign
Is it possible to have an area on a form where the signer can free form draw? We have a form that the signer needs to designate an area of the body - and they are instructed to draw on the body to indicate the issue at hand. Is this possible?
Not receiving the PassCode on the Mobile while doing SMS Authentication
Forum topic
OneSpan Sign
Hi Team, While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is there any ways to resolve this issue?. Thanks in advance.
Adding a reviewer through the REST API
Forum topic
OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Add documents with template package
Forum topic
OneSpan Sign
Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method".
Adding an signer after package is created
Forum topic
OneSpan Sign
Hi, Can we add an signer after the package is created and the document uploaded? We are looking at a use case where there are multiple signers and we want them added as required when they are ready to sign the document. I am looking to do this through REST API. Thanks. Srini.