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Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Login page always shows in English (when pkg language is french)
Forum topic
OneSpan Sign
I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English.  Email Capture:
textfield with longer default value is not rendering in the document
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying with below textfield with defaut value, but not showing text field after onespan sent the document. {{*esl_InstitutionName:" + ID + ":textfield:offset(0,-2),Value("Enter the client details")}}  
Add a Salesforce Custom Object as an available option in "Related object type"
Forum topic
OneSpan Sign
Please help me find documentation on how to add a Salesforce Custom Object as an available option in "Related object type". I also need to be able to automate prepare/send transaction by relating it to records in the custom object. 
Ability to have optional Signature Fields in PDF without having the declarative
Forum topic
OneSpan Sign
Currently in our PDFs for Lending purposes we often have predefined signature fields on the form for up to 4 parties, although in a typical application , we may not always have 4 parties.
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Can we change the text on navigation bar of document in iframe?
Forum topic
OneSpan Sign
Hello, I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find the attachment below. Thanks, Sushma
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
From PDFs in each request --> to using templates based on PDFs
Forum topic
OneSpan Sign
Hello, Currently we're having the following solution: 1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields); 2. Values for text fields are new in every request; 3. Positions for text fields are configured with PDF form fields; 4.
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