Login page always shows in English (when pkg language is french)
Monday, July 17, 2023 at 05:00amI am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English.
Email Capture:
Login page Capture:
Code:
//create package
OneSpanAPIObjects.Package_x pkg = new OneSpanAPIObjects.Package_x();
pkg.name = Title;
pkg.autocomplete = true;
pkg.description = 'Sample Description';
pkg.due = System.now().addDays(30);
pkg.language = 'fr';
Reply to: Login page always shows in English (when pkg language is french)
Monday, July 17, 2023 at 08:11amHi Mahesh,
Thanks for your post! From your description, it sounds like that the recipient is a sender under your account where your account has been enabled sender force login. Could you confirm this is the expected use case? If this is the case, the sender login portal's language preference can be cached in the cookie. That's to say, if a sender uses the same device to login and sign the e-signatures, the login page will be displayed in French after the initial manual selection.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Login page always shows in English (when pkg language is french)
Tuesday, July 18, 2023 at 06:54amHi Duo, Do you mean to say if the recipient is not a sender in our account they will get the login page in french? Or would they still have to select the language manually first.
Reply to: Login page always shows in English (when pkg language is french)
Tuesday, July 18, 2023 at 08:13amHi Mahesh,
You can have a quick try sending a transaction to an external signer, they will be redirected to signing ceremony without the login.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer