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743 results matched your search criteria
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
How to add multiple signature anchor
Forum topic
OneSpan Sign
Using Apex SDK i am trying to create package with pdf file/document and send it to esignlive server After this I am trying to do something ..... request.setEndpoint('https://sandbox.esignlive.com/api/packages/' + pkgID + '/documents/signed_documents'); To sign the document. Problem is that pdf
Partial Document in Email
Forum topic
OneSpan Sign
Dealing with another tricky requirement. For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the follow-up email post-signature?
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?   thanks, Cindy  
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
Sign a PDF file on behalf of someone
Forum topic
OneSpan Sign
Hello, Is it possible to sign a document without having the signer to go through the process and click on a signature box? For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation and the user click on the confirm button.
Download pdf file instead of zip file
Forum topic
OneSpan Sign
Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.
Download all files in a package as a pdf
Forum topic
OneSpan Sign
Hi , I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
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