OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Remove "Go To Documents" link from emails
Forum topic
OneSpan Sign
Curious if there is a good flag to remove the "Go To Documents" button from the document email post signing. Screenshot attached.
Need to dynamically edit a document inside a template
Forum topic
OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
Display specific documents based on input parameters
Forum topic
OneSpan Sign
Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature) to the customer, prior to the actual signature being applied
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Create Package from template and adding another document to sign
Forum topic
OneSpan Sign
Hi! I have some templates that define some pdf file to be filled and signed over the OSS Session. For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same Signer.  
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Adding additional document by signer or reviewer
Forum topic
OneSpan Sign
HI there,   I wondering if there is a feature in OneSpan signing which allows for Signer to add document to the transaction. Please advice.
ESign document has 2 SIGNATURE block
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the document was signed.
Certificate Signing - can we remove the prompt for Consent Form?
Forum topic
OneSpan Sign
Hi Team, I'm using certificate signing in my integration.