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564 results matched your search criteria
Unauthorized 401 error for CallBack Failure
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.  
Adding a reviewer through the REST API
Forum topic
OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
How to update package status to expired
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
Get all signers exclude sender
Forum topic
OneSpan Sign
Hi, When below line is called, it returns a list of all signers including the sender as one of the signers. IList signers = eslClient.GetPackage(new PackageId("")).Signers; This is the case even though the sender has no documents to sign. Is there a way to exclude a sender from the signer li
Text tag extraction vs Document extraction
Forum topic
OneSpan Sign
Hi, normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working.  could you let me know how to make text tag extraction working via API call?
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Trouble Creating a Package
Forum topic
OneSpan Sign
I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit. From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as: { "name": "My Document", "type":"PACKAGE", "languag
Get Signing Status directly
Forum topic
OneSpan Sign
Hey team, I noticed that you provide a signing status function to get signing status per signer: com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null); But the concern here is, we don't want multiple calls to get signing status all re
apiKey of subaccounts
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
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