629 results matched your search criteria
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
Query the current signing order
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.  Thanks! JP
Signind Date field example
Forum topic
OneSpan Sign
I am able to insert the Signature and Initials programmatically using .NET SDK . Do you have any example where it shows how to insert “Signing Date” filed using .NET SDK. Thanks, Sumit
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
Esign Signing Date Label
Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot. Thanks, David
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Can we change the text on navigation bar of document in iframe?
Forum topic
OneSpan Sign
Hello, I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find the attachment below. Thanks, Sushma
eSignLive Event Notifications
Forum topic
OneSpan Sign
Is there a way to get notifications from eSignLive when certain events happen? For example, if we send out a document for signature and the person signs or declines the package, is there a way to receive notifications about this so our system can react appropriately?
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Fed Ramp missing Label field
Forum topic
OneSpan Sign
Greetings (again) Both programmatically and through the UI, I can not create a Label Field and associate it to a signature on the Fed Ramp Tenant. This feature is available on the Commercial Tenant Will this be fixed soon? What else is missing/different between Commercial and Fed Ramp? Jim