OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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"messageKey":error.notFound.signerNotFound"
Forum topic
OneSpan Sign
Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards Mario
At least one signature is invalid
Forum topic
OneSpan Sign
Hello,We get the message "At least one signature is invalid" when we open the Signed PDF through OneSpan.We tried to identify issues by searching similar topics, but we could not find the exact solution.It would be great if we can get some ideas about this issue.
Error while Creating a package in sandbox
Forum topic
OneSpan Sign
Error message: Could not create a new package.
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
Push Notification Configuration
Forum topic
OneSpan Cloud Authentication
Hello,
Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email
Forum topic
OneSpan Sign
Is it possible for OneSpan to send an email to only the updated signer (not all signers)?I am using .NET SDK.
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
Click to Sign showing at Top-Left Corner of Document
Forum topic
OneSpan Sign
I was trying to figure out why the "Click to Sign" Box was showing up in the top left corner of the Document. My assumption was that it meant that I was not properly placing it as an offset to an Anchor, Even though my Code does try to do that.
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value: expected digit (0-9) to follow minus sign.