Community and customer portal
  • OneSpan.com
  • Documentation portal
  • TrustCenter
  • Customer support
Community and customer portal
Toggle navigation
  • Get started
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

606 results matched your search criteria
Unable to find registration code in Shared Cache
Forum topic
Intelligent Adaptive Authentication
After entering pin on registration screen of Sample , i'm getting error in the response of https://XXXX.sdb.tid.onespan.cloud/v1/orchestration-commands API. Error is Unable to find registration code in Shared Cache.   
hidden fields using bulk send
Forum topic
OneSpan Sign
Hi OneSpan Sign,
how to extract text tag filed from PDF
Forum topic
OneSpan Sign
Hi, How OneSpan extract the text tag field from PDF?  for example: for Acrofield PDF, we are using itext to read acrofield as PdfReader.getAcroFields().getFields(), do you know how to read text tag using itext? or using different jar? thanks, Cindy
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
Strikeout Option in Designer
Forum topic
OneSpan Sign
Hi,We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website.We require a feature where we can draw lines into the document, in order to "cross out" clauses that already exist in the uploaded PDFs. 
Flattening multiple signed documents
Forum topic
OneSpan Sign
Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true
X-Frame-Options error in Firefox and Edge with sharepoint connector
Forum topic
OneSpan Sign
Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge. Steps 1- Select a sharepoint document and click New Transaction in the onespan sign menu
Setting up reminder email and its frequency using APEX SDK
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We want to know how can we set reminder while we are creating the package using apex sdk. Could you please share the instructions? Thanks Anway Kabir
What's the difference between OneSpanSDK and EsignLiveSDK class?
Forum topic
OneSpan Sign
I have downloaded the Apex SDK from GitHub that created bunch if apex class in the org and main SDK class named as OneSpanSDK. However, all of the example I see in the onespan community refers to EsignLiveSDK. Is there any difference between these two class?
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.