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73 results matched your search criteria
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
Did You Know - creating a Session Token using the signer's email address
Forum topic
OneSpan Sign
For integrated signing (e.g.
Append to an existing DocumentPackage object
Forum topic
OneSpan Sign
Can you append a DocumentPackage that has been created. Dim eslClient As New EslClient(apiKey, apiUrl) Dim fs As FileStream = File.OpenRead(strESignLiveFile) Dim superDuperPackage As DocumentPackage = PackageBuilder.NewPackageNamed(strContractFileName).
Error retrieving Designer view with sender account in package
Forum topic
OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Crash on document name when sending package
Forum topic
OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Using WithADA() flag with On Premise solution 6.5
Forum topic
OneSpan Sign
Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Modify Signature Timezone Based on Signer
Forum topic
OneSpan Sign
We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.
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