OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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About Going Live, some Questions
Forum topic
OneSpan Sign
Hey there! Im currently using the sandbox, to make prove of concept and im trying to anwser some dooubts. 1 - When passing to a production environment the sandbox is migrated or stays as it is? 2 - When passing to a production environment the templates and the layouts are migrated? Is automatic?
Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
Condtional Requirement logic not working as expected
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
How to set challenge question after all signatures are complete
Forum topic
OneSpan Sign
Hi,
How to add Third challenge question
Forum topic
OneSpan Sign
Hi, I need to add third challenge question and answer to the Signer.
Question about the "Client Score SDK"
Forum topic
Mobile Security Suite
The score returned from "ClientScoreSDK.generateClientScore(platformGroup, userGroup, contextGroup)" function seems to be "7" always no matter what device it run on (tried with multiple mobiles and emulators) .. Am I missing something here?
Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
Questions: Adding KBA to our Integration
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration.  We have some questions that we were hoping you could help answer:
JavaScript Event Notifier - Document Navigation question
Forum topic
OneSpan Sign
Hello! I also have a question regarding the JavaScript Event Notifier. In this link: https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm ...