OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to change/supress message on “thank you for using the OneSpan”
Forum topic
OneSpan Sign
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”?
Is there a documentation with all possible values of Optional details message
Forum topic
OneSpan Sign
I am implementing eSignLive integration with one of my services. I need a detailed documentation of all 'Optional details message' for 400 Bad requests that can be thrown on createPackage SDK method. Is there such a documentation available?
Error updating package status to OPTED_OUT
Forum topic
OneSpan Sign
Hi Team,  
Add some recipients as Viewer only
Forum topic
OneSpan Sign
We have integrated with Onespan using REST API. Just wanted to check , If it is possible to add additional recipients in CC, not as signers, but as viewers only. E.g. make sure everyone listed as an additional recipient gets a copy of it when the transaction complete.
REST API - JSON Request parameters
Forum topic
OneSpan Sign
Hi Team, We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions? 1. "RequestDescription" parameter from JSON request is not getting used anywhere in the recipients email.
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
Signed and all signatures valid. Document was updated after signing.
Forum topic
OneSpan Sign
I keep getting this message "Signed and all signatures valid.
Package with only recipients
Forum topic
OneSpan Sign
Hi team, Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver? Thanks in advance!
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
All packages from All Accounts
Forum topic
OneSpan Sign
I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs