OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attach new documents to existing session / lag
Forum topic
OneSpan Sign
Using the current print driver  v2.2 : 1. I have prior session "A", that is completed prior. 2. I have created a new document signing session "B".
Make attachments uploaded by first signer visible for the second signer
Forum topic
OneSpan Sign
Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...
Download file failing if the zip file size is too big.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Identifying the MIME Type of the Attachments and Documents
Forum topic
OneSpan Sign
Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
ADA transaction failed when confirm
Forum topic
OneSpan Sign
Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as well. thanks, Cindy
Attachments when running the collection when choosing the multipart-form data
Forum topic
OneSpan Sign
The attachments are deleted every time I run the collection (the multipart-form data was chosen). If there is the way to add the attachment one time when creating collection and use it every time ? Maybe there is the possibility to do this via newman?
Use case questions
Forum topic
OneSpan Sign
Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically appear as an attachment of the package to be sent.
Code 400 Validation error
Forum topic
OneSpan Sign
Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal.