72 results matched your search criteria
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order.
How can I get past this outside of asking the Customer to sign the Rider?
Forum topic
OneSpan Sign
I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and I have been assigned to the appropriate permission sets.
Forum topic
OneSpan Sign
Hi
Is it possible for end-user to create the own document templates by indicating the signature block in doc, pdf files?
For example:
Open the doc or pdf file in the edit mode, user insert the tags for the signature, then saved the document( we can use rest api to send the document later in the
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT).
Request
PUT /api/packages/PACKAGE_ID HTTP/1.1
Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7
Accept-Encoding: gzip, deflate
Authorization
Forum topic
OneSpan Sign
Hey guys.
I'm developing a connector with Digibee as listener of the Callback Event Trigger, although event after providing the API Key in the Callback Key field, the Callback event is getting 401 Unauthorized.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
Good day,
I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.
I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature. That signer then downloads the docs and has the other signers wet sign the document. We then cannot access an evidence summary for just the one signer.
Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Forum topic
OneSpan Sign
We are in process of changing SDK to REST in our project
Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?