493 results matched your search criteria
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
New Signer Experience For Notary
Forum topic
OneSpan Sign
Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
Adding new page for signature
Forum topic
OneSpan Sign
Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page  manually for each document meant for signature.   Regards
Crash on document name when sending package
Forum topic
OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
sender UI adding new signature field
Forum topic
OneSpan Sign
hi,  when I create package via sender UI, when adding a new signature field, the default type is click-to-sign.  Can it be changed so that the default type is to capture autograph?   thanks,
Force New Signature for each Document
Forum topic
OneSpan Sign
The default behavior is to use the same signature across the entire signing session. One of our clients demands the user provide a signature for each document. We plan to use mouse-signing. Is it possible to force this behavior thru the API?
New In Person Signing Experience Options
Forum topic
OneSpan Sign
Guys,   I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode. This is currently an option under the More Actions tab.
OneSpan new versions: are fallback possible?
Forum topic
OneSpan Sign
CONTEXT We know that version 11.42 will be out in SandBox on June 9, 2021 and in PROD on July 8, 2021.   QUESTION
Create a new user in an account
Forum topic
OneSpan Sign
Hi, Is there a way to create a new user in eSL using SDK's or Rest API's? I understand that .inviteUser() is one of the option to create a new user, but that would mean that the user has to actually go through the email and perform the 'Account Registration' step. Is it possible to bypass that step
Adding new fields in Summary document
Forum topic
OneSpan Sign
Summary document contains package id, signer name and email id. Please let me know if there is option to add other application specific fields in Summary document like Company name, Order id..etc.?