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53 results matched your search criteria
Esign Designer Views
Forum topic
OneSpan Sign
I am trying to implement Esign Designer view using below link, https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Unable to upload pdf for signing
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it
Modify Signature Timezone Based on Signer
Forum topic
OneSpan Sign
We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Action Before March 31: Upgrade .NET Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
Action Before March 31: Upgrade Java Server-Side Notification SDK for Apple Push Notification Compliance
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31, 
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
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