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319 results matched your search criteria
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Signing status "Completed" instead of "Signing Complete"
Forum topic
OneSpan Sign
Hi There, I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/ In this example, there's a line to check the Signing Status: SigningStatus sentSigningStatus = eslClient.getSigningStatus( packageId, nul
Error updating package status to OPTED_OUT
Forum topic
OneSpan Sign
Hi Team,  
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Triggering e-mail upon change of status of a custom object
Forum topic
OneSpan Sign
Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com/content/e_classic_application_user_s_guide/signers/receiving_es
"Status" parameter values from "Get transaction" response
Forum topic
OneSpan Identity Verification
Hi Team, I hope you're doing well.
Trying to pull Packages from ESign regardless of Status
Forum topic
OneSpan Sign
I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total.
Package status is 'InProgress' after signing all documents
Forum topic
OneSpan Sign
Hello, I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this. packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8=" Thanks, Sushma
How long can a transaction remain in draft status?
Forum topic
OneSpan Sign
I have an a process that necessitates creating a transaction, and keeping it in draft status, well in advance of when it will be released for signing. (The transactions would generally be released throughout the day on July 1, but the draft may be created months in advance.) I'm wondering if there
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