174 results matched your search criteria
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Laserfiche Connector
Forum topic
OneSpan Sign
Can we get access to the Laserfiche Connector for a customer. The latest version we have is from May of last year and listed as a beta 1.   Thanks!
Does the 10.13 SDK (.Net) support TLS 1.2
Forum topic
OneSpan Sign
I was reading through the blog found at: https://www.esignlive.com/blog/esignlive-tls-support/, and what I would like to know does the 10.13 (.Net) SDK support TLS 1.2?
How can I remove the default document called Electronic Disclosures and Signatures Consent when I am creating the package with the java SDK
Forum topic
OneSpan Sign
  I would like to delete the default document that the package has when it is created, How can I do that? My java SDK version is: 11.33
How to disable email (Go to Document) from java sdk?
Forum topic
OneSpan Sign
  I need to disable the option to not send the mail to sign when I create the package from the java sdk, help please. My version of sdk is 11.33
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
emailMessage length limitation
Forum topic
OneSpan Sign
Hi  What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy
EslClient createPackage not working on MAC
Forum topic
OneSpan Sign
PackageId packageId = client.createPackage(superDuperPackage3); This works on Windows but when I run it on a MAC I get an EslException with a getLocalizedMessage() of "Could not create a new package" I am running it on macOS High Sierra (version 10.13.1)
extracting evidence pdf and html
Forum topic
OneSpan Sign
Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the full evidence pdf and html via both the e‐Witness™ UI "Expor
Upgrading to Laserfiche 11
Forum topic
OneSpan Sign
Hello,We are upgrading to Laserfiche 11 and needing an upgraded version of the connector.  We are using 'OneSpan Sign for Laserfiche Avante 10.4.2 Beta with Patch 3' currently.Can you please point us in the correct direction. Thanks.