OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Error Trying to Edit a Transaction that as a rejected Attachment
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OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is signed and the user uploads an attachment.  The sender rejec
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Create a package from a template with Node js
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OneSpan Sign
Hello,
DocumentConversionCommand failed and failed retrieving fallback
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OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
.NET Try Catch
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OneSpan Sign
What is recommend for a Catch () for error handling? Is there something specific for OSS Packages
Downloading Documents Zip file API not working
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OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
/components/schemas/Package does not exist in Sandbox interactive API documentation
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OneSpan Sign
I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:
Failed to Delete Document
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OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Authentication Token for Signer or Sender
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OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
Sample iOS app is not running when creating ipa
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OneSpan Sign
When running sample app on simulator, it is working properly, but I'm getting the attached errors when creating ipa