778 results matched your search criteria
OTP Triggering before the user clicks the link from email
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OneSpan Sign
Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account
I am trying to create a package using the REST API through my company proxy
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OneSpan Sign
I am trying to create a package using the REST API through my company proxy, using a system called TIBCO. My understanding is that we need two types of security: 1. Basic authentication (using the API Key, that we have been given from Silanis). 2. SSL, using Silanis Certificate that downloaded from
Signature Name is not being persisted
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OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
Populate Text Fields with dynamic data in API call
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Hello!
Deleted Topic
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Hello,I am retracting this post.  We met with OneSpan and learned a bit more about what we were asking for and so I have removed this question.  I am not seeing an option to delete this forum post directly, so I simply changed it.
Template with blank recipient
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I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient?  Is there a way I can create a template that has the recipient section not prefilled?
Create the package only with documents and update the package adding the signers later.
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OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
Can we change the text on navigation bar of document in iframe?
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OneSpan Sign
Hello, I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find the attachment below. Thanks, Sushma
Firewall and Notification Events - what to whitelist?
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OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Different message for signed form in Adobe
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OneSpan Sign
Hi , one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means? I attached the form for your investigation. thanks, Cindy