Template with blank recipient

0 votes

I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient?  Is there a way I can create a template that has the recipient section not prefilled?

Reply to: Template with blank recipient

0 votes

Hi Lori,


For current implementation, it's not possible to have a recipient without firstname, lastname or email. But from my understanding, the concept "recipient with blank information" exactly means the placeholder. If the pain point you are facing is: you want to save the action that change the placeholder to recipient (click the head icon and choose "Recipient" from the list) every time creating a package, maybe to raise an Enhancement Request asking for a UI with better user experience could work.



Duo Liang OneSpan Evangelism and Partner Integrations Developer

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