532 results matched your search criteria
Using text tags without knowing exact signers of document
Forum topic
OneSpan Sign
Hello, We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.
How to disable email(notifctxn email "Go to Document") for an individual signer?
Forum topic
OneSpan Sign
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1.
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Replication of the first drawn signature
Forum topic
OneSpan Sign
Hello, I'm using your .NET SDK, version 11.20. I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362 that: In OneSpan Sign, signers will only be asked to draw their signatur
Can't convert placeholder to normal recipient in the designer
Forum topic
OneSpan Sign
I have created a template with a placeholder on the OneSpan website. When I use this template in a transaction, I am unable to change this placeholder to a normal recipient in the designer, and so I am unable to actually create and send the package.
Role Issue in OneSpan
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan. I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?