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Steps involved in white labeling
Forum topic
OneSpan Sign
Hi, Greetings for the day, it would be great if you could mention me the steps involved in the white-labeling process. Also is it possible to completely white-label the UI which the signer sees after clicking on the "Go to Documents" (in the invitation mail) sent to the signer.
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Unlock a Sender
Forum topic
OneSpan Sign
Hello, I'm looking for a way to unlock a sender through the Java SDK.
How do .Net SDK transmissions work
Forum topic
OneSpan Sign
We are trying to test the connection status to make sure there is not issues with a firewall. Since you do not have a test connection parameter baked into the .Net SDK we just created the new ESL client then make a request for existing doc's or layouts or something.
Moving from code managed signature placement to Templates
Forum topic
OneSpan Sign
We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates. The biggest problem I have right now is, in the template there is no where to say that the signature is optional.
Adding documents when using a template
Forum topic
OneSpan Sign
I have created a template in my eSignLive account.
Tied Text/Label Field to Drop Down List
Forum topic
OneSpan Sign
When using the UI or Template Builder, I would like to be able to have a signer select an option in a drop down box and their selection be used to fill in another field on another page, or in another document on the same package.
The flashed image is invalid
Forum topic
OneSpan Cloud Authentication
Hello, I'm testing the "Integrating Secure Channel Based Authentication via Cronto" flow on the Sandbox, using the Android app as an authenticator (DIGIPASS Long SV.apk).
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
unlock signer doesn't work when transaction is completed via sender UI
Forum topic
OneSpan Sign
Hi ,
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