782 results matched your search criteria
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Send a Reminder to Signers
Forum topic
OneSpan Sign
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
eSignLive Sandbox Continue button not showing
Forum topic
OneSpan Sign
Hi Duo, From last two days we are facing issue while first signer complete the signing.
Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email
Forum topic
OneSpan Sign
Is it possible for OneSpan to send an email to only the updated signer (not all signers)?I am using .NET SDK.
Package sender notification
Forum topic
OneSpan Sign
The sender only wants to receive an email once the signing process is complete... is this possible to setup ?
How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
Setting Timezone for signer
Forum topic
OneSpan Sign
Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Get Evidence
Forum topic
OneSpan Identity Verification
Hi,   Is the audit trail pdf only available when the a transaction has successfully identified an individual   Thanks
Create the package only with documents and update the package adding the signers later.
Forum topic
OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
Signing ceremony without iFrame!
Forum topic
OneSpan Sign
Hi, Is it necessary to start signing ceremony with Iframe only? Can we use any other way to start signing ceremony in webpage? Thank you.